Refund and Returns Policy

لمحة عامة

If, for any reason, You are not completely satisfied with a purchase,we invite You to review our policy on refunds and returns

Refunds

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at huasifei@huasifei.com

Sale items

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at huasifei@huasifei.com

Shipping returns

To return your product, you should mail your product to: Room 619,building D3 ,Dalang,Longhua,Shenzhen 518109

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.